Getting a Home Security System? Here’s Why You Should Go Local
Home security is an important component of keeping your family and your belongings safe. The question is, with so many home security systems on the market today, how do you choose the best one for your home?
A recent survey of American consumers found that over half of participants said they preferred to shop locally, rather than supporting big box stores or national chains. When you’re looking for a home security system, why not apply that same desire?
You may be surprised at how many benefits there are to choosing a local provider for your home security system. When you work with Direct Protection, you won’t regret it.
Keep reading to find out why going local is the right move for your home security purchase and installation.
Custom Home Security Selection
A lot of those bigger chains offer a variety of security systems that you have to choose from with minimal guidance. You may be directed to their website or walked through an automated phone call in lieu of an actual conversation.
At Direct Protection, every customer relationship begins with a thorough phone call with a real home security expert. We’ll discuss whether or not a hardwired or wireless system is best for you, or if a hybrid system is optimal for your home. We’ll also talk about how many points of entry your home has ie; windows and doors.
Finally, we’ll even talk about the best way for you to receive alerts when your security system is breached. Typically, we connect this process to your phone service. However, we know that not every California resident has a phone service, and we provide solutions for all of our customers.
Hands-On Professional Installation
We don’t just send out a representative who will rush through the process of installing your new home security system. We make sure to explain what we’re doing, what equipment we’re using, and why. Any questions you have during this process will be addressed, and we’re willing to make adjustments to your security system along the way.
On average, the entire installation process will take between 6 and 8 hours. Because our clientele is local, we have more time to focus on you and your needs. We will never leave a job unfinished.
When your home security company is responisible for a huge pool of national clients, your maintenance requests may end up on the backburner. At times, you may be left with a faulty or broken system for days or even weeks on end while you wait for an appointment time to open up.
Not only can we guarantee a quick turnover time for all of your maintenance needs but we can also answer any questions you may have after installation. We’re here to help you navigate your home alarm system and troubleshoot any minor issues. If we can’t solve it together, we’ll come out and find the solution right away.
Real Care From Real People
Nothing is more frustrating than needing real help from real people and receiving a greeting from an automated phone system. Worse still is being placed on hold and taking extra time out of your busy schedule to talk to an actual representative. Now imagine that after all of that, the person who answers isn’t the right person to answer your question–and you’re back on hold while they redirect you.
Big home security companies operate with big teams. That means that you’ll be talking to a different person when you have questions about billing versus maintenance versus day-to-day use. When you go local, you know that you’re working with a smaller team who can truly get to know you and your home security needs–and won’t put you on hold.
Diligent Training for Security System Use and Functions
We know how smart you are. We know that you could figure out how to use your home security system with the help of a pamphlet or an informational video. That just isn’t our style.
Rather than hitting the road after installation, we stick around to make sure that you know exactly how your new security system functions. In about twenty minutes, we can show you how to arm and disarm your system, how to change the code, and how to navigate other useful functions. We can cover all of that in about twenty minutes because our home security systems are that user-friendly and easy to use!
At Direct Protection, we’re invested in keeping our communities alive and thriving and we know that you are, too. Did you know that shopping local as much as possible is one of the best ways to build your community?
For example, when you spend $100 at a local business, $68 stays within your community in the form of taxes, wealth distribution, and more. Compare that to the $43 that stays in your community when you spend your money at a national chain and you can see how far local spending can go!
Choose Direct Protection For Your Home Security Needs
Making an effort to shop local isn’t as hard as it may seem. In fact, there are probably more ways to shop local than you might think! Going through a local business like Direct Protection for your home security needs is just one of the amazing ways that you can receive better service, a more customized system, and build your local community.
Ready to find out more about our home security system options? Contact us to get started. Call, email, or leave us a message through our website and we’ll get back to you right away.