“We have had our alarm system for over 20 years and started to have some problems. I reached out to our current provider and their customer service was pretty poor. I decided to search out other providers in the area and ended up calling Ryan. What a nice guy! We talked on the phone for probably 30-40 minutes, discussing our options, what ADT provides, and what he suggested we do with our current situation. There was never any hard sell to buy more than we needed and everything was explained thoroughly. Ryan actually had availability the next day, arrived on time, and completed the work for us. The price was great, he was responsive to requests that we had, and completed all the work as promised. We even had a question the next day, and he called me right back and walked me through the answer. I highly recommend Ryan and can completely agree with all of his 5-star reviews!!”
BEST DECISION EVER
“I had scheduled another alarm company, but after reading the reviews about Ryan, I canceled the appointment and booked with Ryan. It was the best decision ever! He returned my call within an hour and was at my house the next day!
It is rare you meet people like Ryan. He is so genuine, smart and so personable. He knew so much about security, without any upselling or scare tactics. At one point one of my kids broke the alarm magnets in two places in our home after two weeks. I called Ryan and asked him to come out and repair the magnets. He happily came, but refused to charge me for the trip as it had only been a couple weeks? No one does that in this day and age.
KNOWLEDGEABLE AND THOROUGH
“Ryan is the best!!!! I felt safe and comfortable having him in my home. He truly knows the alarm business. He is knowledgeable, and thorough. He is a great teacher and communicator as well. He was very clear about what is offered and what he was going to do. He went over all the options and made sure I understood each step. It was a pleasure working with Ryan. I would highly recommend him to anyone looking to have an alarm installed. Call Ryan for your alarm system. You will be very pleased if you do.”
“Ryan is simply awesome. He set up the ADT equipment at our home 10 years ago. Prior to calling ADT for any need, I always check with Ryan and he provides the best customer service. Sometimes I wonder if we stuck with ADT for the company brand or Ryan! He has in-depth knowledge on ADT home security systems and patiently provides precise analysis on the problem. It’s really hard to find guys like Ryan Sharp who are so customer-focused.”
GREAT TO WORK WITH
“I was looking for a home security system on yelp and was going to decide on a company with the most reviews but as I read through the reviews, I found that the other companies had their reps come and then separate people come and do the installation afterwards (which may take a week or more). With Ryan, he does everything in one visit which is great if you’re limited with time. He was great to work with and did everything in about 3.5 hours 🙂 Definitely would recommend going through Ryan if you need an alarm system; he made the process quick and easy!”
“Ryan has done such a great job for my business that I hired him to do my house as well. He takes his time to ask questions to better understand your needs, then makes sure that you have everything you are looking for. His work is done very well and his service is fantastic. If you can’t get him on his cell right away, he’s always responded promptly. Very professional.”
“We had an excellent experience with Ryan when we installed ADT in our new home a couple of years back. Ryan is extremely professional and friendly. He was very articulate in describing all the options that we had, what gave us the most bang for the buck, etc. He was able to get the installation done quickly and he gave us a very reasonable price. Overall, we were very happy with his work.”
SUPERB CUSTOMER SERVICE
“Ryan provides superb customer service. He listens very carefully to his clients before offering a recommendation as his is goal is complete satisfaction for his customers. He did a beautiful job of installing, explaining, and setting up our system.
Fortunately, we had our system installed shortly before we visited Italy. Several days into our trip, our daughter contacted us that someone attempted to break into our home. ADT monitoring did its job; after failing to contact me and then my wife, ADT reached our daughter and apprised her of the situation. This all happened within moments of the initial break-in. Back at our home, the alarm sounded and scared off two burglars. Nothing was stolen. My daughter and a family friend arrived and immediately called the San Jose Police who responded a short time later and made sure our home was clear. Thank you ADT for protecting our home.”
“Ryan is truly as awesome as people say, I did some shopping around to find the right company I felt most comfortable with, just talking on the phone with him for a little bit I knew who I wanted to go with, scheduled an appointment with Ryan for a Saturday installation, he was even early and we went over a few things and then proceeded to install and tutor me on how and what this system is capable of. He is very professional and educated in the security business, I highly recommend Ryan for your alarm needs.”
I HAVE REFERRED HIM
“Ryan set up my ADT system back in 2003. He was very professional, knowledgeable, and honest. He is passionate about this industry and truly cares about his customers. Through the years I stayed in touch with him whenever I had questions about my system or when I needed to add additional items like a monitored carbon monoxide or smoke detector. He responds quickly to emails and calls. Years after my initial install, Ryan guided me in testing my VOIP system with ADT. He is a wealth of knowledge when it comes to alarm systems.
I have referred him to many friends and contacts. Ryan is not one of those contractors you work with once and forget. He has been my ADT contact the last 11 years and I am confident this partnership will continue for many years to come. We will definitely call Ryan when I need another ADT system installed.”